February 2010

Customer Name		SurveyType	Report Period
William Haynes		Sales	Feb-10

Web Return Comment Nick Couch was extremely courteous and helpful in my choice of my new 2010 Fusion. The entire staff at Dick Smith Ford was helpful and professional and made us feel welcome. Next time we visit Dick Smith Ford we hope to deal with Nick again.

Customer Name		SurveyType	Report Period
John Rapp		Sales	Feb-10

Web Return Comment they are very prompt and polite, excellent dealer would buy a car from them if i needed one, everyone of the staff personnel are very polite and its a comfort when i go there knowing that they will take care of my cars with what ever i need, they explain everything if there are any questions. Excellent dealer, service department,ect.

January 2010
 

Customer Name	SurveyType	Report Period
Ronald Frojd	Sales	Jan-10

Web Return Comment

We were very pleased. The dealer had many cars to choose from and we were able to find one with all the options we were looking for. The buying process was smooth and quick. We purchase all our cars here and we recommend this dealer to all our friends and family

Customer Name	SurveyType	Report Period
Tom Wilson	Sales	Jan-10

Web Return Comment

Excellent dealership, with a good service department. The ownership takes an active roll in the day to day operation of the facility. Very pleased with the sales person, he was professional, patient and knowledgeable

Customer Name	SurveyType	Report Period
Wil Calvey	Sales	Jan-10

Web Return Comment

Very efficient process. Kyle and Dan were great

Customer Name	SurveyType	Report Period
Dennis Bayers	Sales	Jan-10

Web Return Comment

I was very happy with the entire process of purchasing this vehicle, it is the first Ford I have ever bought but not the last

Customer Name	SurveyType	Report Period
Michael Chambers	Sales	Jan-10

Web Return Comment

Just Another Great car buying experience thanks to Dale in sales, Ken in finance, Phil, Mark and the Smith family at Dick Smith Ford. Our family and friends have been buying cars from Dick Smith Ford for over 25 years, and will always go their first. Great service department too,,,,,,, Thanks again, Mike Chamber